F&B Supervisor-Skócia

JOB DESCRIPTION

• Collate and co-ordinate all relevant daily operational information for the department and create a daily plan.
• Supervise all service times and ensure all guest food and beverage requests are met and standards of service and presentation are consistent to an impeccable level.
• Demonstrate a written daily work plan for yourself and your staff and attend and conduct briefings as appropriate.
• Maintain Health and Hygiene regulations.

• To ensure all standards of guest service during your shift are consistent to an impeccable level in accordance with departmental operating standards
• Attend the daily Company evening briefing as and when required.

Assist the Food and beverage management team to supervise and improve performances of all F&B staff.

• Be aware of departmental budgets, sales targets and objectives and strive to achieve maximum turnover and minimal cost ensuring at all times, guest satisfaction
• Control loss, abuse and breakage of all operating equipment and ensure all equipment and utensils are correctly handled and stored.
• Ensure the service bar is fully stocked for service times
• Maintain a strict control over the cellars in accordance with departmental standard operating  procedures.
• Liaise with Chef on quality, presentation and service of all food items. Ensure all necessary communications to the kitchen are effected.
• Ensure the highest standards of cleanliness and hygiene in all back of house and front of house areas during your shift.
• Ensure the highest standards of grooming and hygiene is achieved by your team on duty at all time.
• Assist in the stocktaking and compiling stock for ordering of all wet and dry items as per par levels determined between yourself and the Management, considering departmental budgets.

Share the following tasks with fellow f&b managers to achieve training and standards;

• Update SOP manual as and when required
• Cigar conditioning and training
• PPE /Heavy lifting/ liquor  licensing training
• Inventory stock
• Timekeeper for Jonas
• Equipment and wet stock takes
• Napkin rings
• Member wine inventory
• Report feedback on student evaluation
• Assist in the induction and training of all new staff, as requested by the F&B Manager.
• Create and maintain a good personal contact with all guests as and when appropriate

Ensure all billing is carried out correctly. Complete all daily paperwork  to include:

• Daily business sheet (updated daily F & B sheet, Jonas traces)
• Cover count
• Dietary information, menu cards and table plans
• Jonas end of day report
• Checking the staff on duty  “sign out”
• Check next day event order sheets and “in house” training.
• Report all faults to maintenance via the work order book and ensure follow up is swift and the job completed in a timely fashion.
• Supervise the Schoolroom staff facility especially during eating times ensure this area is clean and tidy at all times
• Be familiar with HR policies and procedures, fire and health and safety regulations and in house rules and ensure these are adhered to at all times. Adhere to all new standards and regulations implemented.
• To maintain at all times the highest standards of personal hygiene, appearance and social skills in accordance with company policy. Understand that you are representative of Skibo Castle both on and off duty
• Attend all training courses and relevant meeting as requested. Being able to conduct a monthly meeting to assess that all standards are being met by fellow supervisors / butlers.

Salary: 19.760 GBP/year

Accomodation: 65 GBP/week

PERSON SPECIFICATION